Rewardport.com
Too busy to pay people what they owe

I had requested a cash out of a $20 amazon.com gift card on 1/6. I contacted them 5 times and after I told them I was going to post them on usacomplaints.com they replied by saying they are too busy to pay what they owe.

"Dear James,
Thanks for writing in. Normally rewards process after a minimum of 8-12 weeks. We only offer this as a guideline because so many users ask. We are experiencing a longer-than-normal processing time for rewards. Our site is going through major renovations which will eventually serve to increase our ability to serve you. The processing issue is being worked on, and I assure you that your reward will be processed as soon as is possible, thank you for you patience and have a great day

Sincerely,
Brian
Member Services RewardPort.com"

Its been over 16 weeks now a full four months is it that hard to process a gift card. This is not how a customer should be treated.

Company: Rewardport.com
Country: USA
Site: rewardport.com

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