EA.com
Two free weeks promised but $39.99 withdrawn four days after signup

Internet & Web

I was supposed to get two weeks free with Pogo Club before any money was taken out of my account and I could opt out anytime within that two weeks without being charged. On the gamesite they want you to pay another $6.99 to play Mahjong Garden. I was not pleased with this so I called my bank to stop payment.

Today, I checked my bank statement only to find out Club Pogo had withdrew the $39.99 on 4/18. This was like four days after I signed up for it. What happened to the two weeks free and my opt out option? When I attempted to opt out the site began to play games with my password asking me to sign when I was already signed in.

My password has not been sent to this day! The phone number is no better. They either hang up on you or puts you on hold forever. Every live voice refers you to that same number, 8665435435. These people are greedy crooks. I want my money back!


Company: EA.com
Country: USA
Phone: 8665435435
Site: pogo.com, ea.com
  <     >  

RELATED COMPLAINTS

Pogo - EA Games
Free two week trial led to $39.99 hold and $32 overdraft fee

Electronic Arts, Club Pogo
Paid $39.99 for membership, cancelled, no refund and no access

Pogo Games
Ads for Other Games Shown Despite Paid Ad-Free Membership

Pogo headquarters
Mother's Club Daily Specials Show Webpage Cannot Be Displayed

Pogo headquarters
Paid Club Pogo Year in December but Account Shows Only Pogo

Pogo headquarters
Cannot Sign In to Club Pogo After December Membership Renewal

Pogo headquarters
Monthly Dues Taken Despite Paying for Full Year in 2012

Pogo headquarters
Direct Express Mastercard Refused for Game Membership Payment

Pogo headquarters
Cannot Sign In for Two Weeks or Update Payment Info, No Phone

Pogo headquarters
Cannot Play Games Since August 12th Despite Paid Membership