Usps
Took my money and my mail

Mailed 2 boxes to same address on the same day using Track and Confirm. Both boxes had 10 X 12 bright blue labels written on in Sharpie black pen. I paid for PRIORITY MAIL for a 2-3 day delivery. USPS advertises this everywhere and charges more for it. Both boxes made it to Denver in 2 days. 1 box delivered to its destination the next day. 2nd box disappears. 10 days later, Track and Confirm says my box is in Maryland but no one can explain, nor can anybody find my box. I've called customers service 4 times. I've been told a "supervisor" will call me back, but so far no call. My calls to customer service get a lot of I'm Sorry's but no action. USPS has taken my money, my property and gets away with it. At the very least, this is false advertising, fraud, a broken contract, and in my mind theft. I'm out the $25 priority delivery (which I now learn is not guaranteed), the contents of my box, the time effort and money to put the box together and mail off. No more boxes in the mail EVER!

Company: Usps
Country: USA
Site: usps.com

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