Rooms101.com
Extremely bad customer service
- 03-26-2012
- 42
After I first named them, I had been so enthusiastic and believed I acquired a good deal. I arranged my holiday in Sept togo in November.in March I named the resort that that informed me they reserved me. The resort had no reservation for me personally. I named areas 101 and informed them-and arrived at discover I'd not been arranged everywhere yet. They charged my charge card but never made me a reservation. I had been so annoyed, however they promissed to repair it.
One hour later, a girl called Michelle named me, speaking so rude and hateful. She was angry since I called the resort. I informed her I'd every to examine my scheduling I used to be billed for and promissed I'd. I actually had a verification mail that confirmed what resort I had been to become arranged directly into. She was increasing her speech and wouldn't I would like to talk whatsoever. I can not think anybody does business-like this! Therefore today, since Nov is this type of hectic season, you will find no areas readily available for the weekend I prepared. I'll never make use of a business such as this again. It's a FRAUD!
Company: Rooms101.com
Country: USA
Site: rooms101.com