Bestbuy.com
Online DJ Light Order Shipped to Minnesota Instead of Customer

Internet & Web

Oh Gosh! Having made my purchase online at Best Buy has been the worst experience ever! I placed an order on the 26th or 27th on their site, for a DJ light, for my party that was going to happen this Saturday, March 10th.

I had received an email with tracking information, that tracking information stated that it was to arrive on Tuesday, March 6th. It had not arrived that day at all! I checked online, and it stated that it was already "DELIVERED". But I hadn't gotten anything!

I called in the next morning at 1-888-BEST-BUY. The first person I spoke to was a man by the name of Eugene. This man looked in to my order and was extremely shocked himself, to see that Best Buy (online store/service) had shipped out my item to Minnesota!

He said it himself, that it was by far the worst error that he had seen Best Buy do! He had me on hold for approximately twenty minutes.


Company: Bestbuy.com
Country: USA
Site: bestbuy.com
  <     >  

RELATED COMPLAINTS

Best Buy
Charged repeatedly for undelivered online order despite credits

Walmart
Online Toy Order Never Arrived for Grandson's Christmas

A1agiftsonline.com
WASTED MY TIME Internet

Toys R Us
Worst Service Ever - customer service

LeapFrog
Absolutely the worst experience I have ever had with an online order!

Walmart.com - Walmart
Online Order Delivery Time Extended From 10 to 15 Business Days

Projector Lamp Center
Took money, no product, talk to Customer Service every day, promises of air shipment are lies

Projector Lamp Center
Did not ship product, did not refund payment!

Home Decorators Collection
Horrible Customer Service - 8x10 Rug never arrived - Customer Service Was Terrible

Working Person's Store.com
False advertisment, lying about shipping, and shipping charges Internet