Bestbuy.com
Best buy store bad/poor business practices, extremely poor customer service, big mistakes-take it out on paying customers! Internet

Oh Gosh! Having made my purchase online at best buy has been the worst experience ever! I placed an order on the 26th or 27th on their site, for a DJ light, for my party that WAS going to happen this Saturday, March 10th.

I had received an email with tracking information, that tracking information stated that it was to arrive on Tuesday, March 6th. It had not arrived that day at all! I checked online, and it stated that it was already "DELIVERED". But I hadn't gotten anything!

I called in the next morning at 1-888-BEST-BUY. The first person I spoke to was a man by the name of Eugene. This man looked in to my order and was EXTREMELY SHOCKED himself, to see that Best Buy (online store/service) had shipped out my item to Minnesota!

He said it himself, that it was by far the worst error that he had seen Best Buy do! He had me on hold for approximately twenty minutes.

Company: Bestbuy.com
Country: USA
Site: bestbuy.com

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