Profilenetwork.net
DATINGSITEBUILDER.com Purchased 200,000 dating profiles for $150 and recieved NOTHING!

January 30th - I had purchased 200,000 profiles from http://www.profilenetwork.net based upon their advertised promise to deliver. I spent $150 and to this day, I have not received any download links. The only time they responded to the emails I had sent was after I filed a PayPal dispute on February 3rd.

They claimed they had emailed the download link, but AT&T mail has no record of any email being sent and suggested I file a ticket at http://www.live-help.com to resolve the matter. To express my willingness to be reasonable and work with this company, I created an account at the website they provided and created a ticket in hopes my issue would be resolved. All they have done is feign ignorance and use 'delay' tactics with me to further my aggravation over a simple download link which you all will see below in the support ticket exchange between me and their "support".

= start transcript =

Ticket ID 402582
Status Urgent
Department Customization

Purchased Item/Have not received download link

Cupidstrikes
02-03 14:05: 56

This message is being sent as per a message issued through the PayPal dispute & resolution center regarding the purchase of 200,000 male & female profiles for $150. The issue is Ihave not received any download links or access codes as per suggested in the PayPal resolution center; and the only time I received a responseregarding the matter is when I filed a complaint with the PayPal center. Please remit the necessary information so this can be a complete transaction of services.

[Response ID: 888642] Brandon
02-03 14:24: 57

Hello, Can you please provide us your paypal subscription details? So that I can trace your order and provide you necessary information. Thanks

[Response ID: 888662] cupidstrikes
02-03 15:29: 32

Purchase/Order #1738
Payment Date: Jan 30
Transaction Amount: -$150.00 USD
Your Transaction ID: 3SU17674T91813030
Sellers Transaction ID: 85F9918668914901J

Thank you, PayPal

[Response ID: 889142] Mike
02-05 08:30: 31

Hello, You can use this link and create your account http://manage. Owndatingsitebuilder.com/account/signup.php? Payment_method=PayPal Thanks

[Response ID: 889297] cupidstrikes
02-05 14:39: 33

Sirs, I did not purchase a website account nor am I going to create one when I have an existing account with vldPersonals and my own domain, I purchased 200k profiles to -download-; I should be able to do this without creating a website account. Please provide the DOWNLOAD link to the 200,000 men/women profiles that I paid for.

[Response ID: 889427] Nathan
02-05 21:24: 10

Hello, I am looking into this and will update you shortly Thanks.

[Response ID: 889561] Admin
02-06 08:45: 21

We apologize for the confusion. Yes the profiles are ready. Let me send you the link to download.

[Response ID: 889647] cupidstrikes
02-06 14:47: 26

Approximating what time will this download be available and what is the size of the file so I can start working on my end?

[Response ID: 890343] cupidstrikes
02-07 18:41: 07

My final attempt, because I have not received a response on this "24/7" support website regarding the issue with supplying a 'download' link for what I purchased, I have escalated the PayPal dispute to a claim. On 02-06 08:45: 21, I received a response from "Admin" that the profiles were ready and a link would be sent for me to download. It is now half passed the 17th hour a day later and I still have no download link. If I am provided a WORKING DOWNLOAD LINK, I will drop the PayPal claim.

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As everyone can see, I have been extremely patient for what I had purchased and the span of time that goes by waiting for a inadequate response is extremely ridiculous. It is deceptive, misleading, unethical, unprofessional and criminal to take payment and not render a service as promised. I will gladly withdraw this report if they did right by me, but it doesn't look there is any evidence of that happening any time soon.

Company: Profilenetwork.net
Country: USA
State: California
City: Belmont & San Jose
Address: 300 Park Ave
Phone: 8007781360
Site: profilenetwork.net

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