Clickbank.com - Kaza
Clickbank.com (k-lite. Tk/) are a lying hypocritical incompetent bunch of yutzes with no customer service and fraudulent billing practices. Rip-off! Internet

I was trying to download Kazalite, and came upon a site that seemed to charge 19.95 for the download. After I paid and downloaded, I found out the software was free, and the charge was for customer service with the software that I downloaded. Since I didn't need customer service, and their service was only available by email anyway, on the next business day I tried to cancel the charge and requested a refund.

Since then they have replied to every email of mine stating that it is a one time charge and that their "100 percent satisfaction guarantee" is only good in cases where customers cannot access the website. I have read their "100 percent satisfaction guarantee, " and it states nothing of the kind.

At one point I actually received an email stating that in order to process my refund request I needed to provide my receipt number, which I promptly did. I immediately got the good old canned response regarding their 100 percent satisfaction guarantee. I am less than 100 percent satisfied. I am zero percent satisfied. This site charges for a free service, does not provide the customer service it claims to provide, and then simply sends out automated responses to any consumer complaints. Don't let them rip you off too.

Company: Clickbank.com - Kaza
Country: USA
State: Nationwide
Site: www.clickbank.com

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