Earthlink
Ripoff overbilled, deducted charge from my credit card 7 times on one day

I signed up with earthlink in April for dialup service. They immediately billed my credit card, not once, but seven times the same day. I called customer service, and was told that I must have set up 7 accounts, and some of them were in different states.

I only have one home computer, and only live in one state. I only asked them for one account.

The customer service person then promised I would receive a refund for the extra charges. No refund yet, and they charged 7 more charges in May.

Another call to them got the same results; a promise of a refund.

So far, I haven't received a refund.

Company: Earthlink
Country: USA
Phone: 8008906356
Site: www.earthlink.com

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