ROBERT J FRANK - Sly's Hobby Den
(ROBERT J FRANK) Sly's Hobby Den is misrepresenting advertised items, and they have horrible after sales support. Rip-off!
- 05-26-2004
- 16
I purchased a Remote Controlled (RC) Truck from Robert J Frank, which he advertised as a New Item. When I received the item I found that the box had been opened. After further investigation I found that the truck had been damaged along with the transmitter.
I contacted Robert J Frank and he took the attitude that I bought it and now it was my problem. When I followed up with second contact he took on a childish attitude and accused me of breaking it and then wanting him to replace the item.
I would expect a business to have a more professional attitude to correcting their mistakes. So I ended up with an item that I had to go back to the manufacture for support.
Company: ROBERT J FRANK - Sly's Hobby Den
Country: USA
State: West Virginia
City: Inwood
Address: 321 Idyllwood Drive
Phone: 3042290540