Hp
Warranty Voided Over Alleged Water Damage on Laptop

My complaint is my HP G61 is under current warranty, I started having problems with it getting really hot and shutting down, called HP techs, they said I needed to send it in for repair. They sent a box fedex, i sent the computer to them and then I was told my warranty was void due to accidental damage, the first rep couldn't tell me what this was and said i would get a call from the tech,

I felt this was shady because they said I had to pay 466.00 and the warranty should be valid until march when tech called they said my computer had water damage and they could send me pics, I don't understand how this company can just void their warranty with. A bogus facts, I took very good care of this item, after my own research I found other complaints with the same scenarios, I will not let this go.

Company: Hp
Country: USA
State: Tennessee
City: Knoxville
Phone: 8666843620
Site: hp.com

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