Walmart
TV Order Cancelled After Payment, Refund Delayed Five Days
- 12-23-2011
- 39
I ordered a TV for Christmas on Walmart's website. The site indicated that the item would be in there store before December 24th. Also that they would hold the item for seven days. I placed my order, which they then cancelled.
I called their 800 number and was told I needed to deal with the local store, which is where the item would be picked up at. I went to the store and they said they could not help me because the ordered had been cancelled. I was not giving the option of choosing a different TV even though they had already taking the funds out of my bank. I called Walmart again to get my funds back so could at least purchase the TV for Christmas elsewhere. They told me I had to wait at least five days for a refund. So I am out my money no TV for Christmas. So much for customer service.
Company: Walmart
Country: USA
Phone: 18009666546
Site: walmart.com