Brookstone.com
This is by far the most frustrating and worst online experience I have ever had

Internet & Web

I requested a foot massager via the web and compensated with PyaPal. They charged me 2 times ($654). After four emails and PayPal’s aid, I received $327 in my bill. Three months later, I'm requesting when may them be shipped. After five emails, them continues to be ended and that I will need to purchase it again. BUT!!! I still don't have my $327 back from their store and also the foot massager went up $100. All of this period I thought I had been speaking with CUSTOMER SUPPORT! I had been underneath the impact that customer support division was to assist you and never fan the fires.

Brookstone Customer Support workers are to merely drive universal response switches and never actually attempt to assist having a challenge. This really is undoubtedly one of the most annoying and toughest online knowledge I've ever endured.


Company: Brookstone.com
Country: USA
Site: brookstone.com
  <     >  

RELATED COMPLAINTS

Brookstone.com
Ripoff. Crooks. Scam

Brookstone
I have not received any orders. Please advise. But get automatic emails replies

Brookstone
Scam

Brookstone
Bogus company

Brookstone 550 Noise Reduction Headphones
Worst company I have ever dealt with!

Brookstone
Warning! Do not buy from brookstone!

Brookstone
Backorder shipment

Brookstone
Bad service

Brookstone Law
Brookstone Law Damian

Brookstone / My Life Digital Photo Album
Totally stupid