Sky beam
Rip off Company with the worst customer services in history

My local Internet provider was purchased by Skybeam. Reliiability and service has hit rock bottom. You can not count on having a connection. Sometimes it's good, sometimes it's slow, sometimes no connection at all. Better hope you don't need a service call to your location. I was told that was a ten day wait.

If you think canceling their service, will solve your problem... Guess again. I cancelled service 30 days ago and today I received a bill for last months service. When I called, I was told that it is their policy to continue billing (even if service is cancelled) till they decide to pick up their equipment. When I asked when might that be, I was given a date an additional 30 days later. Apparently, they are so busy it takes them at least 60 days to remove their equipment.

After reading the other reviews of this company, I don't expect them to be around much longer with the level of service they are providing today.

Company: Sky beam
Country: USA
State: Colorado
City: Berthoud
Address: 320 Gateway Drive
Phone: 8887592326
Site: skybeam.com

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