Tobias Mayer e.K
Long Shipping Time & Horrible Customer Service

I ordered from Tobias Mayer and my estimated shipping date is 18-6-11. But after 2 weeks of delay and no emails from Tobias Mayer I decided to email them. The person said that they needed more time to mail out the items so they needed 2 more weeks. After 2 weeks past and I sent another email enquiring they said that the stock has not come in from their warehouse and that they could not send the package out and they needed 2 more weeks.

More then a month have past and they have not replied my email regarding the refund that I wanted. I filed a dispute in paypal and if 20days later I don't receive anything from Tobias Mayer then it will escalate to a claim.

It was a horrible experience and the customer service do not answer your questions. Everytime I asked for a refund they will simply act blur and skip the "refund" part.

I will not be purchasing anything from Tobias Mayer in the future, they have caused me so much trouble. Not to mention I spent EUR 385!! Total waste of time.

Company: Tobias Mayer e.K
Country: USA
Address: Adam-Hoffmann-Str. 3 67657, Kaiserslautern Germany
Phone: 0114963134100206
Site: tobiasmayer.com

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