Valve
Steam Bad Customer Service, Rip Off Artists, Take your money and hide in a hole

I downloaded the computer game Blur for my son through Valve into his Steam account. The game did not work.

I emailed Valve/Steam - their response (after a week) was they do not support 3rd party software. HUH??? They sold it to me but will not help me? I emailed them again how to get help and never got a response. I emailed about 4 more times and never got a response.

I then filed a claim with my bank as I had used my bank credit card for the purchase. My bank refunded my money but Valve/Steam disabled my son's account along with access to the numerous other games and upgrades and weapons.

I again have emailed them several times and have gotten no response from them. I have tried to find a phone number to call them and can't find one.

We have tried to uninstall the games and re-install but get the error that the product key code has already been used. I have purchased 6 plus games ranging from $40 - $60 each, not to mention other fees for upgrades/weapons.

Company: Valve
Country: USA
Site: store.steampowered.com

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