Highbeam Research
Stay Away - Deceptive, fraudulant practices-SCAM. Avoid "Free Trial" Wayne

Avoid this company at all costs. They setup a "free trial" for my son while a student at college trying to collect research information. Without his or my knowledge, they began charging my AmEx account to the tune of $369 for subscription fees. My son tried the service for less than 30 minutes trying to get information for a paper and had no intent on subscribing to the service. We receive no authorization e-mails or notifications.

I originally did not dispute the charge when it appeared on my AmEx because I thought it was a reputable research company being used by my son for college research. Only after charges kept accruing did I call my son and found out he never used the service and never authorized the subscription. Based on other reports, there should be a class action lawsuit against this company. They are criminals.

Company: Highbeam Research
Country: USA
Address: 1265 Drummers Lane Ste 120
Site: highbeam.com

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