AT&T
Past-Due Bill Not Received and Phone Never Answered

My bill is past due because I do not receive the bill. I have tried calling but I’m always transferred to somewhere where the phone is not answered. I just spent 1 hour on the phone trying to resolve this issue. I keep calling back and the last time I asked for a supervisor and again I was placed on hold and no one ever answered. They are a phone company that does not answer the phone. How moronic is that.

I have a history of horrible service from AT&T. My Pac Bell phone service was once hijacked by AT&T and my bill was much higher. I had a time getting my service back and getting my bill reduced. I currently live and have a business in an area that only has AT&T. What happened to breaking up the monopolies.

Company: AT&T
Country: USA
State: California

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