Facebook
Email Change Problems Left Two Accounts I Cannot Log Into

Internet & Web

My problem started when I changed my email address. They asked for my password, so I gave it to them. But they didn't change my email, so the password didn't work. They then told me to change my email again and use another password. I tried that with very little effect. They now supposedly have two accounts under my name that I cannot log in to.

These people are either stupid or just don't care about their customers. I've tried numerous times to make things right. I called the phone number that I found, and all you get is an automated system that is no help. I've written several emails to Facebook.com with little or no reply and no help. I can't work with people like this.


Company: Facebook
Country: USA
Site: facebook.com
  <     >  

RELATED COMPLAINTS

Facebook
Sign-Up Rejected as Disabled but Login Says No Account Exists

Kim Komando show
Bad service

EBay Inc
Cannot Log In Despite Repeated Password Reset Attempts

Trend Micro Antivrus
Trend Micro Antiivrus there anti virus is junk it does nothing for mine or my mother compute

Bekins Moving & Storage Houston
Ripoff

Facebook
Fake verification email hijacked my account and spammed friends

MegaGoods
Debits my master card for a closed account never replies to my emails

Facebook
Struggling to Confirm New Email, Wants Live Chat Support

Facebook
Account Deleted After Email Change; Told to Pay $79.99, $99.99

DealFun
Consumer Report