Intuit
Quickbooks Pro Programs

Incident

It is my opinion this company dishonestly and intentionally extorts additional money from you by:

1. Not disclosing limitations and expiration's on features that are initially included, but are systematically truncated in the middle of fiscal years; whereby, in many cases there is no choice but to allow them to extort more money from you by giving you no time to incorporate a new program... You must pay or suffer!

2. Coax you into seemingly harmless practices, such as, sending invoices email. The wording in the sales propaganda leaves you to believe you have a choice of sending invoices through email independently of Intuit's prying eyes, when in fact, they are sent through Intuit, then to your client. Although, you can get around that by a time consuming route. But, that is not stated. Now, they send out a notice, 3 months into the year, that even that method will be discontinued, UNLESS you now pay. They used the same tactic a few years ago with Probooks payroll's service, suddenly and without warning turned off your ability to do payroll without a subscription. There was a work around, which left you spending alot more time inputting data manually... THEN THEY SHUT THAT DOWN!!!

I could go on and on with the unethical practices they have utilized. My cpa talked me into getting the 2008 program. I just sent him a note informing him I would not be using Intuit anymore, period. If he insist, I will also be using another cpa.

Let me state to potential and existing clients what Intuit does not disclose in words, but definitely do in their subvert policies. That is; please do not assume you are paying for the whole program once you purchase this hard disk. We will not notify you with sufficiency of a pending program feature that will be discontinued and a charge added for the service. You may automatically add in $50. To $200.in additional annual subscriptions per year of program service... Then after a maximum of 3 yrs... Could be 2 yrs, depending on purchase date... Your edition will be completely unsupported. Just beware of all aspects of this purchase, do not assume any sense of ethical standards, as we are indeed rewriting the "standards" Your expectations are void. Your tolerances are void. Basically, you will be discounted as a human
being, as we will allow our company policy to govern our moralities and if you find fault, the fault is not the human beings working at Intuit and making the policies... It is the companies fault.

They try to hide behind the companies unethical and non traditional policies and act as if they are not the people writing, implementing and upholding such incredulous rulings.

Company: Intuit
Country: USA
State: California
City: Mountain View
Site: intuit.com

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