Intuit - Quickbooks
QuickBooks Disabled Features without my consent in Quickbooks 2006

I purchased Intuit Quickbooks 2006 Pro in 2006 for my business and paid $300. The software does everything I need and needs no additional functionality or features.

Recently I received a notice from Intuit Quickbooks 2008 stating that after 5-31-09 certain features of my software will no longer function. I use Quickbooks to download data from my bank to enter into my general ledger. This function will no longer work after 5-31-08 I have been informed.

I can understand Quickbooks ceasing support for software or services they have provided. However, this is a transaction that takes place between me and my bank with no Intuit intervention. So apparently my software was delivered with the intention that key features no longer function after a certain date. Here is a quote from the letter I received from Quickbooks:

"If you do not plan on accessing any of the discontinued services in the future, yourQuickbooks 2005 software will continue to work as it has. Discontinued services for Quickbooks 2005 will include: "

Bill pay
Credit card downloader
Employee organizer
Merchant service
Online banking
Online billing
Standard payroll
Enhanced payroll
Assisted payroll
Support plans and services

"In order to access these services in the future you will need to call 1-866-676-9670 toupgrade to Quickbooks 2008 software (paraphrased)"

These are all key features of the software.

Suppose Microsoft did this. You purchased MS Word and three years later Microsoft turned off the spell check or printing feature saying they no longer supported it. If you want to print you need to upgrade. What this company is doing is criminal and a class action law suit should be filed.

Company: Intuit - Quickbooks
Country: USA
Site: www.intuit.com

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