HewlettPackard
Telephone Support ripoff
- 02-22-2000
- 2
Purchased a new HP Pavilion 6535 computer. Keyboard has button for standby, start menu has standby option. Neither have worked since out of the box. HP tech support says mainly to ignore it since it does not work anyway and they will notify me if there is a patch. They say it is a software problem and their warranty is for 30 days only on hardware. HP telephone support is the worst I have encountered: no toll free phone number, wait times over 20 minutes and inability to solve my problem. HP does not offer online support for this model. What a disappointment!
Company: HewlettPackard
Country: USA
State: California
City: Cupertino
Address: PO Box 4010