Pcsurplusonline.com
Sent me wrong item worth $0, wants me to pay to return to get $4.20 refund
- 02-16-2011
- 3
I ordered 7 USB ethernet adapters, I received 6 and 1 pci ethernet adapter of which is no use to me and has no wholesale value.
Seller says I must pay return shipping for the errantly shipped adapter to get a refund.
Seller does not have another usb adapter to send.
Seller only offers $1.25 (even though 1/7 of $9.95 = $1.42).
Seller owes me 1/7th of shipping/handling as well.
Proper refund should be $4.21
Jordan answers the phone... Average hold time is 5 minutes.
Very rude.
Was calm and patient. Was hung up on.
Had to file an eBay case against them.
Previous feedback indicates similar problems and frustrations.
Company: Pcsurplusonline.com
Country: USA
State: Pennsylvania
City: Harrisburg
Address: 1800 Paxton St
Phone: 8667844400
Site: pcsurplusonline.com