CyberLink
PowerDVD9 Paid for Blu-ray software that never worked

Approximately one year back I purchased a Blu-ray drive from Tiger Direct. That drive came bundled with sofware, PowerDVD 7, from Cyberlink that was supposed to play Blu-ray discs. It did not.

I was told by the Cyberlink that in order to play blu-ray I would have to upgrade to PowerDVD 9 Ultra. I have jumped through hoops installing, uninstalling Cyberlink's upgrades and patches, resetting my computer, juist doing everything and anything having to do with debugging this software - all of it to no avail. I have even tried tosuccessfully install on different computers, thinking maybe there's something special with theone I bought it for! Nope - nothing works.

I canplay regular DVD's with their software butI cannot get any of my five computers in my home to play blu-raydiscs withCyberlink's software. I have never in my life spent so many hours on a computer attempting to fix aproblem of this sort. I aman "expert" computer person andable to debug all sorts of software as well hardware. I did it for a living for tenyears! Allthe time I have spent trying to salvagethe software from Cyberlinkhas been a waste of time and it boils down to the fact thatthat companycheated me out of my money; I'm quite angry about it.

Company: CyberLink
Country: USA
State: California
City: Fremont
Address: 46750 Fremont Blvd, Suite 200
Phone: 15106680118
Site: cyberlink.com

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