AT&T Internet
Not honoring rate

Internet & Web

I had been provided, and approved, AT&T online sites for $19.95 month to get a year combined with the u verse support at a $25 discount for first 6 months. First statement had web at $40 with no $25 discount for u verse support. I named, AT&T repetition stated they are able to utilize the $25 credit, but don't provide a $19.95 price for web. After telling her that calls are allegedly documented which I will guarantee her I had been provided that price, she set my on-hold, returned and stated decided that I had been provided the rate and they can recognize it. The statement is available in for that 2nd month. No $25 discount for u verse, web charged at $40. I contact, feel the whole procedure again, just am informed there's nothing they are able to do concerning the web simply because they don't provide that price. I let them know I do want to stop my support and am informed that despite the fact that they don't need to recognize the rate guaranteed (she decided it had been within the report I had been provided that price), I've to recognize my twelve months agreement. Through MUCH hell-raising, they've ultimately decided to provide me the web at $25 per month... But I'll be eliminating the moment agreement has ended. And you will be expressive about informing others TO REMAIN FROM ATT U VERSE!


Company: AT&T Internet
Country: USA
State: Oklahoma
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