Freelancer.com
Withholding Money by Requiring English Documents from a Non-English Country

Hello,

I can tell you for sure that Freelancer is Holding peoples money. As they currently are holding mine. While I will admit that I did unknowing break the rules by accepting money from a Provider who I hired for a project. He asked to be paid through a different payment option after I already sent him the money. So he transferred the money back to my freelancer account. I then paid him through the other payment processor as requested for the same project. This was more than a month ago. Now when I tried to withdrawal my remaining balance (I also worked as a Provider) my account has been Suspended. Freelance has asked me to submit the following to Prove who I am.

Government ID: I sent my drivers licensees Explanation: Why I accepted the money from the other person. A Photo: I was sent a code and asked to write the code on a piece of paper, while holding this paper and my ID I was to take a photo and send it. Just like being booked for jail!!!

I did this and I received a response this morning that they could not accept it because they need an ID English. I would like to point out that I have been using my account for 2 years and that I am living in Ukraine. There is no way for me to get an English copy of any of my IDs. As far as I am concerned this is clearly an a tempt to hold my money indefinitely as they very well know I can not provide this document.

Company: Freelancer.com
Country: USA
Site: freelancer.com

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