Sprint
Decieve me about a sprint aircard was supposed to be unlimited for 59.00 a month

On August 20th I went to radio shack in leesburg florida to buy a sprint aircard for my computer. I spoke to a young woman there about the card and the costs they sold it as unlimited for 59.00 a month. The card was marketed as a 3 or 4 G unit as well. I took the card home and tryed to install the software and log on. Mind you i have been in the computer field for over 30 years. I was unable to log on the net after installing the software multiple times so i called customer service. OMG this went on for a week and i was told the server was down how can that be. I ended up calling customer service over 12 times with no luck of getting it going.

Well finally after a week it started to work and i thought my troubles we over. No way. The card worked intermittantly and was very difficult to deal with. So i ended up with 250.00 worth of charges for one month and called to cancel my account. They flat out told me i had to pay the early disconect fee because i had the card over 30 days. So i tried to return the card to radio shack and they referred me to sprint. So i called sprinta again and told them i was not going to pay the overage charges on the card and the cancellation fee. They told me they would have a supervisor call me back to take care of my issue well the never called me and sent me a bill for 464.51 OMG what thieves these people are. I was using the card to find a job now i have no mobile internet and they have turned me in to a collection agency. Sprint you people are a total ripoff SHAME ON YOU I AM A VETERAN TOO

Company: Sprint
Country: USA
State: Georgia
City: Atlanta
Phone: 18882114727
Site: sprint.com

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