Silicon mountain memory, inc
Smmdirect.com Failure to issue refund, also kept returned products
- 10-07-2010
- 20
On 08/26 I ordered two memory chips (invoice # 628538 - order# 1048438) for a total of $99.98.
The chips were not compatable with my computer. Using their on-line process, I received a RMA # (628802). The items were sent by the USPS and tracked. They received the items at their designeated location: Silicon Mountain
Attn.: RMA Dept.
RMA#
3723 Haven Avenue
Suite 200
Menlo Park, CA 94025 USPS tracking: Label/Receipt Number: 0310 0480 0001 1846 4936
Expected Delivery Date: September 10
Class: Priority Mail
They have not issued a refund and they kept the returned product. They will not answer any of my e-mails nor answer the Better Business Bureau.
Company: Silicon mountain memory, inc
Country: USA
Address: 4755 Walnut St
Phone: 8887456866
Site: smmdirect.com