EWeb Financial LLC
Matthew Porterfield holding my refund hostage

April 13 I received a call from J D Davies stating he was from WebTech Strategies and he was going to set-up a website for me with 60 of the top fortune 500 companies if I paid him $499 for the platinum program. He went into more detail as to how this would work and was very convincing to it's validity. I would be contacted by a Mktg Consultant within a few days.
April 16 I got a call from Michael (Sr Mktg Consultant) from eWeb Financial who spoke to me about advertising and in order for this to work to my best advantage I needed to pay another $1200, to which I said I could not do. I had no job at the present and the $499 was pushing the envelope. He said no problem and he would send me a disc showing me how to advertise for free and he would call me in a day or two to see if I had any questions.
April 21 No call from Michael, no disc, so I tried calling J D Davies to let him know, but got a receptionist that said he was out of the office. Leave my name and he'll call me back.
April 23 Still no call from Michael, no disc or call from JD. Called again, however, the receptionist now tells me everyone is in a meeting. Leave my name, he'll call me back.
April 26 Wrote my first email to eWeb Financial and receive confirmation that the email is rec'd. I am requesting my money back.
April 29 Write my second email through their website. Still have rec'd no calls, no money or no disc.
May 1 Am getting really tee-d off, still no calls, no disc, no refund. Decide to write a letter, copying Customer Assistance Group in Houston TX.
May 10 Disc is finally rec'd; however, I now Return to Sender, I only want my money back. Still have not rec'd any phone calls.
May 14 Receive a very curt email from Forrest Anderson at eWeb stating he's tried calling me several times but I do not answer the phone. I respond with, if I don't answer I'm not here; however, I do have an answering machine and there were no calls from anyone at eWeb. I call eWeb and get the receptionist again who states Forrest is unavailable and he'll call me back. Never hear from him.
May 17 Monday evening I get an email from Matthew Porterfield stating that in order to get my money refunded I must sign a cancellation of contract. Within this contract it states 'Any and all disputes between myself and eWeb have been resolved to my complete satisfaction'. That is an outright lie since I still have not rec'd my refund of $499 and it also states that I will only be refunded $439. I return an email stating that I will not sign this document until I receive my monies and have now copied the FTC.
May 21 Mr Porterfield sends me another nasty email stating that 'refunds are not issued until both parties have upheld their side of the contract.' Well my signing this document stating that all is resolved does not uphold anyone's part but eWeb. If I continue to file complaints with the BBB and FTC, it will take months to get this resolved causing more work for him. Sign the document and he'll refund my money.
May 25 Signed and dated the document; however, wrote through the phrase 'Any and all disputes...' with 'at the time of this signing no monies have been refunded'. Scanned to Porterfield.
May 26 No calls, no refund.
This company and it's employees are the most unprofessional people I have ever dealt with. Mr Porterfield is a crude, egomaniac who couldn't direct the tidy-bowl man across the toilet. How can anyone take your money, do nothing for it and then refuse to refund it. I wouldn't recommend them to my worst enemy.

Company: EWeb Financial LLC
Country: USA
State: Arizona
City: Phoenix
Address: 14850 N Cave Creek Rd Ste 1
Phone: 8772867530
Site: ewebfinancial.com

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