Verizon / FiOS Internet
Very misleading company

Internet & Web

I registered for that Verizon FIOS pack in November.in those days I had been guaranteed a totally free Television. After numerous calls for their customer support division I obtained it in regards to a year later. I also questioned basically want to send a buddy. I had been informed that I'd get a credit of $100 in addition to the buddy I called when they activated towards the support. These were approached from the salesperson and registered likewise. I've created numerous telephone calls to Verizon Customer Support division simply to be informed different things everytime. It would appear that nobody within the organization is on a single site. After my last-call today I had been informed that of the send a buddies have been rejected which I ought to visit a site to challenge the turndown. All the problems of this program have now been fulfilled and confirmed. I understand that I'll never obtain this credit from their website. While my agreement is up in December of the year I'll be rescheduling my accout and opt for the cable business.

I observe that they're today marketing $150 for becoming a member of their providers and $150 for mentioning a buddy. Don't think that you'll obtain something from their store, when I did. They make guarantees to lure you after which back in it. This really is really deceptive towards the customer.


Company: Verizon / FiOS Internet
Country: USA
Site: verizon.com
  <     >  

RELATED COMPLAINTS

Verizon FIOS
I HATE VERIZON FIOS, Phone, TV and Internet and thier so called customer service, billing, management, etc

Verizon
Verizon - all of above

Verizon FIOS
Shady payment

Verizon
Customer Service

Verizon FIOS
Verizon is stealing/double-dipping

Verizon FIOS
Over billing / bad contract

Verizon FIOS
The cheating practices of Verizon, specifically of Verizon Fios

Verizon Fios Internet Service
No payment, no support, no nothing!

Verizon FIOS
Chesterfield, va

Verizon
Lack of customer service/repairs