Aol Internet Broadband
Ripoff, S.O.B.'s, received equipment & cancellation, continued charges, denied, offered alternative, and hung up

Before trial period for dsl had exspired with aol broadband, I contacted them, upset and displeased with their service. I cancelled with them and returned their equipment, (at my expence). To insure that nothing would go wrong, I sent it domestic return receipt, and within the time frame they quoted me, or I bought it.

A month later, I was still billed for regular aol service. ($29.80)

Second month, I was billed for regular and broadband service. Automatic draw from bank account, ($80.00)

Waited on phone 45 mins, on hold, no one ever came on. Called back, later. Was told, there was no record of cancellation. Offered me 2 months of free service to passify me. I refused, as I already have a new server. After a second offer and refusal, and request for my money back, I was told, thank you for contacting aol, and was hung up on.

Company: Aol Internet Broadband
Country: USA
State: Tennessee
City: Chattanooga
Address: 3318 Amnicola Hwy, Chattanooga, Tenn. 37406
Phone: 8882754720

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