Clear
Clearwire Clearwire Lie about Coverage! Encourage Employees to deceive public!

Internet & Web

As an insider source for this company, I can tell you one thing! Run! Do not get your internet through clear. They have no coverage. They supposedly sell "mobility and super fast speeds"! Yeah, Right! Don't even ask me about their phone "VOIP" solution. It's a joke.

MOBILITY LIE: Half of the metroplex does not have coverage, when they sell you they are encouraged only to run one address either your home or office address and tell you that you have coverage, if you ask them to run both, 9 times out of 10 you are out of luck. No coverage. Clear encourages their sales reps to tell the public that they will be adding coverage soon, and to go ahead and get locked into the introductory promotion. If you are in a brick buidling, no signal. We were even told that once the fall and winter weather gets here, the leaves would fall off of the trees and that would help the signal have better penetration into the buildings. Seriously, that is a WI-MAX 4G solution? Leaves falling off of trees?

SUPER FAST, SUPER LIE! If you have cable or fiber, keep it. Their speeds are super slow. My supervisor told me that we are not faster than AT&T or Verizon but not to tell the client that. If the client calls just have them call customer support, and put it off to them.


Company: Clear
Country: USA
Site: clear.com
  <     >  

RELATED COMPLAINTS

Clear Wireless
Clear.com, Clearwire Corporation (NASDAQ: CLWR), www.clearwire.com Clearwire falsely advertises its broadband Internet as high-speed and intentionally "throttles down" service

Clear Wireless
False Advertising of Service Availability

Clearwire
No signal lying about coverage

Guitar Center
Pro Coverage

Verizon Wireless
Verizon Lied to about coverage & refund - very bad coverage here

Teachers' Insurance Plan Of NJ
Denial of coverage after being insured for a month

Clear
Clearwire, clear wireless internt Liars, bad customer ervice and even worse internet service

Dollar Rent A Car
Steals money

Verizon
Poor coverage/Dropped calls

Clearwire
Ripping consumers off to the max! Tacoma Washington