Knology
Billing

Okay. Thus. I had been coping with a partner, and that I was shifting from the condo to Florida. And so I named Knology to move my susceptible to my then-partner. I acquired the A.O.K. That everything was awesome, and so I proceeded to maneuver out. 8 weeks later I get telephone calls stating that I've a stability of sixty-anything bucks, which easily didn't spend there will be a late fee.

Normally, I named the organization to challenge this. I spoke to some customer support representative who had been acutely knowledge of the problem, and who ultimately accepted it had been an error of the organization. Sadly, she couldn't restore the issue himself. Therefore she submitted me to some boss.

"Fantastic customer support galore!" I considered to myself. Little did I anticipate that which was returning next. I had been informed there is practically nothing that I really could do at the moment since the consideration was in my own title, and we didn't proceed directly into a department and display our identificationis for a merchant account change. What, TRULY?"But I wasn't informed this at that time. I had been informed it had been looked after."

"I am aware, but that which you were told was incorrect. The statement is yours to pay."

"You can't simply change the statement to her title? I'd my title removed!"

"No, not because you didn't are available in and display your identityis for that change."

"But I wasn't informed I had been obligate to complete something of the type! How could it be my obligation AT-ALL? I'd my name taken off the support! YOU'VE IT ON FILE!"

Then it travelled in groups. Woe is that this trouble. I had been also informed when used to do not spend the statement, and didn't submit the device, there will be a regular charge added onto protect the equipment. Nevertheless, WITHIN MY NAME? Truly? I stay in surprise in the firm's mistake, that we keep the impact for.

Company: Knology
Country: USA
State: Florida
City: Lynn Haven

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