Verizon
Incorrect billing and credit reporting!

Verizon DSL had charged me to get a cost beyond my support termination time. I named customer support who decided to change the costs on my Verizon statement. More compared to that used to do not spend the additional costs which were said to be corrected.

Today I'd ended my support in March but for this day the credit quantity hasn't been utilized by Verizon. On repeated calls to customer support, I'm just informed the credit sum is likely to be utilized in 1-2 billing cycles. Its has been more than 2 payment pumped however the exceptional sum nevertheless proceeds to exhibit against my name.

To top everything Verizon has shamefully included this like a selection product against my credit report. I had been surprised when my credit rating dropped by over A - 100 items as a result of this.

I again named Verizon simply to be informed that they're along the way of implementing the credit quantity and you will be completed in about 1-2 billing cycles. Though it is set up like a proven fact that I don't need to spend any add up to Verizon, they've declined to get rid of the selection product from my credit report before stability on the statement displays zero.

I've actually spoken towards the customer support administrators who've proven simply no curiosity and effort in prioritizing this problem and take it to closing and therefore are acutely content in stating that 'we've adopted the problem and you will be finished in 1-2 billing cycles'. I'd rather proceed with no telephone and web connection than register from Verizon actually.

Company: Verizon
Country: USA

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