BOFA - Bank of America
Online Banking Showed Wrong Balance Before Account Went Negative

This is a complaint against BofA web service. This happens every payroll week. Bank of America always seems to be able to get several hundred dollars from my family account, and this is the holiday season which is truly despicable. On 20091214 online web stated that we had $109.00 available. The next day we are negative. I verify all the transactions so I thought we were safe. I reevaluated it and you showed me the wrong information making me believe there was money in the bank. Now your company has benefited for the last pasted year. I will be looking into legal action as this seems to be a pattern. This is unfair!!! Additionally, I setup a low balance alert (which BofA offers) and it has stopped working, I go online to reset it and an error message says "try again later"... Repeating 3 days in a round, results with the same message.

Detrimental effects - loss of family income, late payment charges for bills, stress, loss of sleep and grey hair!!! My wife and I don't need this!!!

Company: BOFA - Bank of America
Country: USA
Site: bofa.com

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