AT&T DSL Internet
Dissatisfied customer - AT&T DSL

I am not satisfied with the service i am getting from ATT. I continue to have connectivity issues. Repair techs seem to visit my house 3 times a year for the same issue. I was told by techs that the box on the pole needs to be replaced because it rusted out.
But nothing has occurred and with every rainstorm, my signal is lost. Techs come out and replace the "pair" in my outside box with no results. Now I have other people's voices and static in my phone, even though I have a dedicated DSL jack.
I am tired of calling ATT because it takes days for them to come out and the same problem re occurs. I need to talk to someone in authority to have the box on the pole replaced. I would have switched long ago, but it would cause a big inconvenience with my business.

Company: AT&T DSL Internet
Country: USA

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