Dell Computers
Laptop broke down repeatedly and graphics card failed after warranty

Internet & Web

I purchased a Dell xps m2010 about 2 years ago. I had spent most of the time since then trouble shooting and repairing this thing since then. After 5 visits from their techs and about 200 hours on the phone. They eventually replaced the old one with a new one. Now that the warranty has run out. The thing continues to break down. On my own, I have replaced the graphics card once already. It worked for about 3-4 months and now it has gone out once again. Now I'm left with a useless laptop. I know that many other owners of this lemon are having the same problem. Is there a fix for this or a recall for this computer. I have never had the thing running long enough to use it as a reliable productive tool.


Company: Dell Computers
Country: USA
Site: dell.com
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