Amazon.com
Price drop refused after purchase and rude overseas customer service

Be Careful when dealing with these guys-i bought something a few days back and not even received it and they dropped the price! I called and very rude customer service from India. They refused to refund the price difference that was advertised on their website even I had not received the product. I was finally able to get an USA rep who told me that they had discontinued the practice of matching prices or refunding drops in their price - (I have two e-mails to that effect). If you still want to buy from these guys just remember that all disclaimers are not published as of 10/27/09. The second thing is the dealing with Indian or Sri Lankan representatives who don't understand you and vice-versa. They are extremely rude and hang-up on you when you ask for a supervisor or a Mgr. Amazon today is not the amazon we made them to be and we can support our country not to deal with merchants with unfair business practices and have a company that out sources most of their jobs and call centers overseas. Non-disclaimers of business practices is borderline fraud by the FTC and I will be notifying the Better Business and the FTC to put a stop to these kind of sham. Support your neighborhood retailer! Be patriotic and do not support retailers who don't support us. God Bless the USA. Thank you for reading!!

Company: Amazon.com
Country: USA
State: Washington
City: Seattle
Site: amazon.com

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