Classmate.com
Auto charge after two years - won't remove from credit card

Internet & Web

I received a charge of $59 from Classmates.com on my credit card. Since I don't use Classmates.com (even though they e-mail me constantly with teaser messages that a long lost classmate is trying to find me) I called to ask them to remove the charge from my credit card.
Of course, they responded that they don't give refunds once an enrollment is paid. I tried to explain that I didn't ask to be enrolled or renewed. I had an account with them two years ago... They said I had signed up for automatic renewal. I assure you I didn't... I never give that kind of access to any company to charge my credit card.
I will certainly tell everyone that is on Classmates.com, since I have access now for an additional two years, about the way business is done and customers are treated.


Company: Classmate.com
Country: USA
State: Washington
City: Seattle
Address: 333 Elliott Ave., West, Suite 5
  <     >  

RELATED COMPLAINTS

ClassMates.com
Consumer Report

Classmates.com
Ripoff charged my credit card for unauthorized automatic renewal for gold membership

Classmates.com
They charged my credit card without my consent, stating that I had signed up for auto-renewal

Classmates.com - Home Savingsmall
Classmates.com - Homesavingmall i bought a membership to classmates.com the next day a charge of 19.95 was on my debit card from homesavingsmall that i did not approved ialso try to cancel my membership to classmate but could not

Classmates.com
No refund policy for automatic renewal, then cut service with 10 mos left on subsription

Shopping Essentials Plus
Shopping Essentials Unauthorized credit card charges. I signed up for Classmates Gold

ClassMates.com
Unauthorized billing

Memory Lane.com/Classmates.com
Made unauthorized charge to my bank account

ClassMates.com
Consumer Report