Digital River
Non delivery - bad customer service

I bought a online gaming through electronic water (Business Of Characters). They charged me for that sport and I would like to obtain and do the installation on my pc however the sequential number they supplied didn't function. They've no telephone number that I will discover and recommend that it'll consider 48-hours to react to any assistance emails.

I sent a contact and two nights later got the next reaction:

Expensive xxxxx xxxxxx,

Thanks for calling the THQ Shop.

I apologize for almost any trouble, nevertheless, we're presently not able to

Problem an open code for the purchase. We're sending this issue to

Our improvement group to be able to solve the problem. We shall contact you

The moment we've a legitimate open code for the sport.

Really,

Chad H.

THQ Shop

Customer Support

Securomcs@digitalriver.com

I still don't have any 'open code' plus they nevertheless have my cash, and that I am still waiting (another two times) to get a followup reaction. I notice several grievances from this organization - DON'T BUY THROUGH DIGITAL WATER - if you should be a merchant - DON'T CONTRACT WITH DIGITAL RIVER TO SUPPLY DRM FOR THE ITEM - They're a disorganized and inexperienced business and perhaps legal.

Company: Digital River
Country: USA

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