HMS Movies
Fraudulent charges

My daughter just got ripped by these people... Their $19.95 charge cost her $50 in overdraft fees. Luckily I work at the financial institution that her account is at. I looked up their terms of use and no "membership" or "membership fee" is mentioned. I told her to call them up and cancel the membership and demand a refund of this fee. If she needed to go higher than the CSR on the phone then ask for a supervisor and do not let up until they give her the money back. They claim they couldn't give her the money for the movie back since it was in the process of shipping... Yeah right. Told her if she doesnt get the movie in 2 weeks to call back and demand that refund as well. She didn't have to go to a supervisor, but they did ask how she knew their was a membership if she didn't agree to it which she told them about this website and the guy immediately agreed to refund the $19.95. She also told them she had a copy of their terms in front of her and it wasn't in there either. So I hope this helps anyone out on getting their money back.

Company: HMS Movies
Country: USA
State: Illinois

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