EMusic
Continuous fraudulant charges. Hemet, California

Internet & Web

For the last year eMusic has made several attempts to charge my PayPal account for services that I have never signed up for. PayPal has had to change my account information 4 times (the 4th time being in May) in the last year to attempt to stop these unauthorized transactions.
On 8/18/09 I received an email from PayPal alerting me to two eMusic transactions ($9.99 & $11.99). I contacted PayPal and they were able to block the transactions before they went through. Then sometime after that phone conversation eMusic tried again... This time with three transactions ($9.99, $11.99 & $9.99)... Which I didn't find out about until this morning (8/19/09). Unfortunately those transactions went through and eMusic got their money. Consequently I had to, once again, change my PayPal account information.
As I said... I have never signed up for their service... However... There have been several occasions when I downloaded something off the Internet and when the download was finished I noticed an icon on my desktop for eMusic offering 50 free music downloads. It seems that they slipped in on the coat tails of the programs I had downloaded. Each time I have contacted eMusic's support staff and told them I didn't want their service and they have assured me that there would be no charges (which, of course, was a lie).
I have written the president/CEO of their company several times and even threatened to take legal action but... As was made evident this morning... That does not deter them.
I have spoken to several people who have said that they have experienced the same problem... So mine is not an isolated incident.


Company: EMusic
Country: USA
State: New York
City: New York
Address: 244 5th Ave. Ste 2070
Phone: 8668470719
  <     >  

RELATED COMPLAINTS

EMusic.com
Unauthorized charges

EMusic.com
Rip off

E Music.com
Rip off, charge 11.99 during trial period New York

EMusic.com
Decpetive billing practices - Online music service

Emusic.com
Made an unauthorized debit to my visa card, and cannot cancel or contact anyone

Emusic
Emusic scam charge $31.99 to my paypal account without my authorization. No bill, no inovice, and no service

EMusic.com
EMusic.com fraud Unauthorized Credit Card Scam ALERT Emusic Ripped me OFF! New York

Emusic
Emusic failed to cancel account 12 months charges hidden in bank account

EMusic
Charged for downloads during my trial period. Ny, ny and san diego, ca nationwide

Emusic.com
Ripped off by e. Music.com