EMusic
Charged for downloads during my trial period. Ny, ny and san diego, ca nationwide

I recieved an MP3 player as a gift and there was a coupon for 50 free downloads from eMusic.com. I signed up and tried to download music, but my computer was messing up that night. So, the next night I tried again. I was able to download music that night.

I checked my bank accout the following Friday, and there were charges from the first night I tried to download music and those downloads weren't successful. I tried contacting regarding the issue only to recieve a generic automated response every time. I looked eMusic up on this website and found that I'm not the only one to have been ripped off. I decided to close the eMusic account, and told them there should be no further charges and that I want a refund for the charges made to my account, only to recive more generic automated responses.

I reported them to the Better Business Bureau and now the complaint. They're also not an accredited business through the BBB.

Company: EMusic
Country: USA
State: Nationwide
Site: www.emusic.com

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