M6.net
Promised refund but still has not sent to me. Now they dont answer emails or return phone calls

On 5/12/09 I opened a basic web hosting account with M6 because they offered a refund after if you weren't happy within 30 days.

This blip is on there main page - You can get your Windows reseller hosting account up and running within the next few minutes and if for any reason you are not happy within 30 days we'll refund your money. Try us risk free and start building powerful websites and save money at the same time.

After I signed up and looked around, I decided I didn't like the tools and hosting plan so I decided to cancel. I opened a ticket with there help Desk and was told my account would be cancelled but that I wouldn't receive a refund until 90 days (they gave me an excuse about fraud).

The ninety days was up on the 20th of July and still no refund. I have sent the billing department several email with NO reply. I would like my refund and not happy with there advertisement of a 30 day refund when its really 90 days.

I have sent many emails asking for the refund and left messages and I get no response! I filed a complaint with the BBB. I should have checked with the BBB first because they have and "F" rating because they did this to other consumers. Lesson learned I guess

Angry Consumer
Surprise, Arizona
U.S.A.

Company: M6.net
Country: USA
State: Texas
City: Humble
Address: 5715 Will Clayton # 1
Phone: 2025808351

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