Just Host Web Hosting Service (justhost.com)
Just Host Hosting Service (justhost.com) - Just Host Web Hosting Service Unauthorized Charge, Wont cancel my subscription, Long tedious run-around Noneed

Several months ago I decided to switch my web hosting service from Acenet hosting to Just Host hosting. I used the service monthly, paying 7.95 (even though it was advertised for $3.95 on thier site). Well one day I get laid off and start canceling all monthly subscriptions etc. I contact Just Host via email (this is the method they prefer) and included all the information needed to cancel in this first introductory email. Days later I get a response saying "Sorry to hear. Blah blah. Please state in detail why you want to cancel". I didn't think I would need to write a second email explaining why I want to cancel when I explicitly stated I want to cancel in my first email. I just respond as normal. Days later I get a third email saying they are "sorry to see you go. Blah blah". This time I need to follow a link in the email to begin the process for canceling. This is just too long and drawn out for my taste. I fulfill the task using the link. Then, days later I get told the account was canceled and I would be issued a refund. Well they lived up to that, the account was canceled and the refund issued. Now 22 days later, I got billed $7.95 on a canceled account. I don't even have a login to cancel the service anymore because I already canceled it. Luckily I didn't use a credit card, I used pay pal. So I can now simply cancel my pay pal account (although I shouldn't have needed to) inorder to prevent them from illegally charging me again. I sent a message and I'm still awaiting a reply from them. If you are thinking of going with just host, do not put yourself through it. If you need to cancel in a hurry like I did, you'll be punished for your efforts handsomely. Go with go daddy or acenet. I've used both and while they too don't like to see you go, atleast they honestly cancel your service.

Company: Just Host Web Hosting Service (justhost.com)
Country: USA
Phone: 8887557585
Site: www.justhost.com

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