PayPal, Inc
No Fraud Protection When Paying From Checking Account, $18 Fee

PayPal is a great service, but be warned: unless you use a credit card, there is no fraud protection. I ordered a home-based Refund Recovery Software program and paid through PayPal, which is linked to my checking account. I read reports here about Refund Recovery scams and started getting suspicious.

This company was based in New York, but the phone numbers listed were either not in service or linked back to a computer company in Sunnyvale, CA. There was also no response from email. I contacted PayPal by email and by phone, and even spoke to a supervisor, all of whom told me, "Unless you paid with a credit card, there is nothing we can do." I was able to put a stop payment on the transaction through my bank, which ultimately cancelled the transaction with PayPal, but that cost me $18.

Buyer beware when using PayPal. Make sure you are 100% sure of the person you are paying, and pay by credit card. Their attitude is what surprised me; they could not care less, even when told I had tried to contact the company and told them the phone numbers were fraudulent as well. They said oh well and gave me the option to file a complaint with them, but I could not file until after the transaction had cleared, so basically you have to lose your money in order to file a complaint.

Company: PayPal, Inc
Country: USA
State: Nationwide
Site: www.paypal.com

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