Pandesa ShareVault
Unbelievably Bad Service

Richard Andersen has got to be the worst advocate for customer service in technology. While it's not hard to contact him, his decisions are ill advised.

Within one hour of sending an e-mail to a salesperson with directions to contact me before moving forward, I call the CEO to explain a misunderstanding. That proved useless, as even though my directions to Amorah Nicholes instructed her to call me, he then claimed I owed him $875 for a service I'd never used - even though his employee hadn't followed up.

Richard Andersen's company, Pandesa is very responsive when trying to lure you in and cough up credit card data - but they go suspiciously underground when confronted on human terms.

Read Forrester Mr. Andersen if you want to know who ranks high in customer loyalty and advocacy. Please don't make me pay $875 for something I told you I'd never use within 60 minutes of hitting send!!!

Company: Pandesa ShareVault
Country: USA
State: California
City: Los Gatos
Phone: 8003807652

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