Blanket Fax
Jeff Berg $88.00 for a software full of bugs, that after 4 weeks still DOES NOT WORK, NOT answering my e-mails ripoff fraud business

After paying $88.00, the software (that has been promised to work on any Windows version) has many bugs, especially if using Windows XP. After I notified them (with 8 e-mails!) they wrote me back (after 5 days) saying that they were working in fixing the bugs.

After 3 weeks not hearing from them, and after I sent almost 9 other e-mails (asking their help) they sent me back, NOT a downloadable patch, but a list of steps of things to do MANUALLY: I had to copy drivers in this location, create this directory in this other location, register manually some drivers, etc. The result is that, even after following all these steps, the software is still NOT working because a file is missing. So I sent 6 more e-mails requesting their support and, especially, the missing file and after 7 days I still haven't heard from them.

They can't be reached via phone number because they gave only an e-mail address where to contact them for the support. A month has past, since I received their software, and is till full of bugs and is still NOT working. I asked a refund, but haven't had an answer. This is evidently a software that has been not tested enough and is a fraudolent company. Be aware!!!

Company: Blanket Fax
Country: USA
Site: www.blanketfax.com

  <     >