HughesNet
Misleading Advertisements Germantown

5o times faster than dial up? That's their deceptive advertisements. At it's very best it might be 5 times faster than dial up. Sometimes it wasn't as fast as dial up! This was the most over priced and over-rated service I've ever purchased. It takes at least 3 associate levels to solve any issues and take hours at times to resolve a problem.

I purchased the equipment for several hundred dollars, paid an additional 125 dollars to have the dish installed on a pole and paid extra when a technician was required to solve a problem. This has been a big money boondoggle that I wish I could have avoided.

When cable was offered in my area I switched. At first I thought I'd keep Hughesnet a couple of weeks to compare. It took me less than 15 minutes to decide I'd never use Hughesnet again!

After I was a customer of Hughesnet for 15 months they advised me that there would be a $300 early termination fee. Well, that's the icing on the cake! It's been a disater from day one. I don't know how I'll come out when I refuse to pay but I just know I'm glad to be rid of this lousy outfit!

Roger
Port Isabel, Texas
U.S.A.

Company: HughesNet
Country: USA
State: Maryland
City: Germantown
Address: 11717 Exploration Lane
Phone: 3015481923

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