Ramka Ltd (Sound Taxi)
This software CAN NOT be moved if you replace your computer. Kiev
- 05-05-2009
- 20
To be fair, the software works very well and did exactly what I needed it to do, BUT, when the motherboard in my computer failed and was replaced by the manufacturer (Shuttle) the license code no longer worked because the machine ID had changed. Sound Taxi either could not or would not resolve this problem, simply sending me a series of different codes to try, none of which worked. I was very cooperative, sending them screenshots of the error reports etc. But in the end, I have paid for a piece of software which lasted only about a year and which is now useless. There is no phone number, they do not answer e-mails promptly, and their 'tech support' is terrible. How many times must I uninstall, re-install, and try a different license code, all to no avail? This seems to be the only suggestion they can offer, and it does not work.
As another respondent said, you'd better plan never to change your computer, or in my case not even the whole computer; just the motherboard.
Company: Ramka Ltd (Sound Taxi)
Country: Ukraine
Site: www.soundtaxi.info