Marketit.com - E-hits Inc
Deceptive advertising

Internet & Web

I opened an account with e-hits AKA marketit.com on Jan 17 on the 30 day free trial offer. I cancelled on Jan. 29. After a few communications with them, they figured they did not have to Re-fund my payment of $19.95 because I did not supply them with the correct information the first time I made the request, which they were correct. However, when they did recieve the info they needed, they still refused to refund my money.

Below is a copy of what they sent: after you cancel, email us your username, signup date and cancel date, and your refund will be issued promptly. (per the 30-day moneyback guarantee, you are entitled to a refund if you cancel within the first month of your membership.)

In the meantime (not hearing anything from them for 5 days) I opened a dipute with PayPal. Below is what E-hits wrote back to me. If you will close the dispute now, then we will issue the refund immediately. Otherwise, we'll have to fight the dispute thru Paypal (to keep our record clean, especially from an unsubstantiated dispute such as this one) and it will likely go in our favor—and then regretably it will show as a negative on your Paypal history. (if you're not an active merchant doing lots of transactions, then you probably don't care about negatives)

In response, I wrote: I will close this dispute when my paypal account is credited the $19.95. On Feb 4, you received the info you needed to re-emberse my paypal acct. I waited until feb 9th. To file the dispute (5days) as it appeared you were ignoring my request. This is my fault? Interesting. Its funny how you didn't waste any time taking my money, but refunding it is another story...


Company: Marketit.com - E-hits Inc
Country: USA
State: California
City: San Diego
Address: 11440 W Bernardino Ct #212
  <     >  

RELATED COMPLAINTS

Gogoer.com
Gogoer refused to fill orders if you have open dispute with Paypal for not provide what was paid fo

PayPal - EBay
PayPal - PayPal.com - EBay - Ebay.com Ripoff! Dispute not Properly Addressed

Web Traffic Tonight
Took my money, did not give me my service. They didn't give me a refund, either

AutoResponse Plus
Neil Morgan, ECom24 Ltd Pretended to give me a refund but tricked me!

Pay Pal Inc
Paypal.com Bogus Buyer Protection, Does not live up to guarantees. Customer service misinforming and rude

RS2GoldShop
Consumer Report

Cheapest-game-gold.com
Cheapest game gold, lanying wang COMPLETE SCAM, paid $255 via paypal to this company for RS gold, no delivery, i opened a dispute with paypal and the company responded by trading me, and saying close the dispute and we will accept

GetAFreelancer.com Steal your money
Victim of getafreelancer.com scam

Network Solutions
Refund

Paypal
Refuses to refund a fraudulent charge!